- What is the difference between Standard and Pro?
- Standard is a five-page site for a business with one place and one thing it wants people to do, whether that is call, book or ask a price, and it includes an hour of changes a month. Pro is twelve pages instead of five, one for each service and suburb you work, with booking or quotes wired into your calendar and inbox, four hours of changes a month and half an hour on the phone with the numbers open. Standard is live about four weeks after your words and photos reach us; Pro takes six to eight.
- What does the monthly fee actually cover?
- The hours, not the hosting. Hosting a static site costs almost nothing and we tell you exactly what it costs. The monthly buys the changes you ask for, the forms tested so an enquiry never quietly stops arriving, the speed watched, the backups taken, and someone who already knows your site answering the email. It is month to month, and if you stop it we hand over the code, the domain and the deployment.
- Can I start on Standard and move to Pro later?
- Yes, and nothing gets rebuilt to do it. You pay the difference between the two builds and the monthly changes on the next invoice. The site you already have is the spine of the bigger one.
- What happens if I stop the monthly?
- You keep the site. We hand over the code, the domain and the deployment, and point you at hosting that costs between nothing and a few dollars a month. What you lose is us: the changes, the watching and the answers.
- What is not in either number?
- Anything with somebody else’s invoice on it: a booking platform, a payment gateway, a stock photo licence, ad spend, and a photographer if the business needs real pictures taken. We name every one of them before we quote, you pay them directly, and we do not mark them up.
- What if I need more than my hours in a month?
- We tell you before we do the work, at the hourly rate written into your quote, or it waits until next month if it can. You will never find an hour on an invoice you did not agree to first.
- How long does it take?
- Standard is about four weeks from the day your words and pictures land with us. Pro is six to eight, because more of it is built rather than laid out. Whichever it is, the date is in the quote next to the number.